Home Collected Credit

Mutual provide cash loans or credit for retail products with payments collected in your home.

What is it?

Mutual provide cash loans or credit for retail products with payments collected in your home. Home collected credit, also called home credit is a long established industry dating back well over 100 years.

You pay back the amount of credit you owe weekly, monthly or fortnightly. Our friendly service means repayments are collected from your home by one of our agents at a time to suit you. If you ever have any problems our agent will be there to help you work your way through them.

The amount you owe in total (including interest) is set out clearly from the start which means you don’t face any nasty surprises through extra hidden fees or charges.

“You know where you are with a mutual loan.
You know how much you have to pay back and it won’t increase unlike other loans or credit cards”

Credit explained

Whenever you take a loan out we will provide you with a consumer credit agreement. Before we do, we will provide you some pre-contract credit information which you should read carefully and take away to consider further before signing the agreement. If you want a further information, explanation or have any other questions, then please ask your agent or your local branch.

It is important that you make the payments on time as missing payments could affect your credit record and make obtaining credit more difficult. Ultimately, if you fail to pay we may commence legal proceedings against you.

Please remember, our products are suitable for most purposes but they are not meant to support long term borrowing as they are meant to be borrowed for the number of weeks in the agreement. Extending a loan by using another loan to pay it off may increase the cost of your borrowing.

Always make sure you understand the information you have been given before you sign the agreement.

Amount
Borrowed

Total Amount Repayable

Number of
Weeks

Weekly
Repayments

Cost of
Credit

APR
%

Rate of
Interest

Other
Costs

£500

£700

51 weeks

£13.73

£200

104.0%

104.0%

None

Amount
Borrowed

£500

?

Borrowed Amount

This is the amount of credit given to you

Total Amount Repayable

£700

?

Total Amount Payable

This means the total amount you will have to pay and includes the amount you have borrowed plus interest

Number of
Weeks

51 weeks

?

Number of Weeks

This is the duration of your credit and means how long your agreement will last

Weekly
Repayments

£13.73

?

Weekly Repayments

The repayments you need to make in this example 51 weekly payments of £13.73

Cost of
Credit

£200

?

Cost of Credit

This is the fixed interest for borrowing the money

APR
%

104.0%

?

APR %

The APR is the cost of the credit expressed as an annual percentage of the total amount of credit given

Rate of
Interest

104.0%

?

Rate of Interest

The rate of interest is the same as the APR

Other
Costs

None

?

Other Costs

There are no charges for late or missed payments

More about credit

Click to view

Credit Available

Loans are available from £100 to £2,500 . When you start as a new customer we may not be able to lend you large loans but as you help us understand what you can afford by repaying your account we can grant you more credit.

We’ve already approved thousands of customers with the cash they need and we’d love to help you too.

We will consider you whatever your circumstances. Even if your credit history isn’t perfect or you have had problems getting credit elsewhere, we may be able to help you. Our loans are available to tenants, self-employed or those in full time employment. If you are receiving benefits we may be able to help. The most important thing is whether you can afford the loan. We will assess your ability to repay a loan before giving you credit.

Right of withdrawal

You have the right to withdraw from the credit agreement for 14 days. You will need to return to us the amount of credit. Contact your agent or your local branch to do so.

Early repayment

You can repay early in full or in part any time under the agreement and you will be entitled to some of the interest costs back

Consultation with Credit Reference Agencies

We use Credit reference agencies to make decisions please click here for more information

Rights to a draft credit agreement

It is important that you make the payments on time as missing payments could affect your credit record and make obtaining credit more difficult. Ultimately, if you fail to pay we may commence legal proceedings against you.

Please remember, our products are suitable for most purposes but they are not meant to support long term borrowing as they are meant to be borrowed for the number of weeks in the agreement. Extending a loan by using another loan to pay it off may increase the cost of your borrowing.

Always make sure you understand the information you have been given before you sign the agreement.

Need to discuss?

By phone

If you have any problems please phone your local branch or our head office on 0116 251 81 06


By email

Please email our support team at [email protected] for help and support


By branch

Find your nearest branch and speak to your local agent representative

Representative Example: £13.73 per week to borrow £500 over 51 weeks  |  Total amount payable £700  |  Representative 104.0% APR  |  Fixed rate of interest 104.0% p.a.